Companions, PCA, Service Animals & Packages

Companions

A rider may travel with one companion for the same fare as the rider. A companion is not a personal care attendant.   A companion travels with the rider for company, not for assistance. When calling to make a reservation, please advise if you will be riding with a companion.

 Personal Care Attendant

A Personal Care Attendant (PCA) is someone who assists the rider with mobility. A PCA will be allowed to ride without charge when accompanying the eligible individual to or from the same origin and destination. A PCA and a fare-paying companion may both travel with you on the same trip. When calling to make a reservation, please advise if you will be riding with a PCA.

Service Animals

Riders may travel with a service animal, but pets will not be transported. When calling to make a reserva­tion, please advise if you will be accompanied by a service animal.

Packages

Customers must only carry packages that they can handle alone. Packages must not occupy a seat or create a safety hazard.

NOTE: Operators can only assist with carrying packages on and off the vehicle.