Call (205) 325-8787
Reservations for next day service must be made by 11:00 AM.
Riders must have: full name, date of trip, location, one-way or roundtrip.
Call (205) 325-8787
To cancel a trip, call at least two hours before scheduled pick-up time. ClasTran considers a “No Show”, when a customer does not board within 5 minutes of scheduled pick-up time or calling after the two hour period of a pick-up.
There is a 30 minute window (15 minutes before and 15 minutes after the scheduled pick-up time)
Drivers are required to wait 5 minutes after scheduled pick-up.
Contact us after 30 minutes to report late pick-up at 205-325-8787
Note: Riders will not be considered a “No Show” if vehicle arrives earlier or later than 15 minutes of scheduled pick-up time.
Tickets can be purchased in person, by mail, or by phone.
In Person or By Phone:
Call (205) 325-8787 or visit our office location:
530 Beacon Parkway West, Suite 600
Birmingham, AL 35209
P.O. Box 10386
Birmingham, AL 35202
Ticket Payment: Money Order, Cash, Check, Visa* or MasterCard*
*A 3.5% service charge will be assessed on all credit card payments.
Note: Please order your tickets at least seven days prior to the date you plan to use them. Ticket orders are mailed the same day they are received; however, delivery times will vary. It is your responsibility to provide correct fare when you board the bus.
- Children twelve and over may travel alone
- ADA Eligible
- Must pay subsidized fare
- Children serving as companion must pay subsidized fare
- Wheelchair accessible vehicles
- Three-wheel scooters 48″ by 30″
- Gross weight up to 600 lbs.
According to ADA regulations, if an electric three wheel scooter meets the physical specifications of a common wheelchair as defined by the DOT’s ADA regulations, it must be treated as a common wheelchair.
However, please be aware that a rider’s safety cannot be guaranteed aboard ClasTran vehicles if riders choose to remain seated in the three wheel scooters during transport. ClasTran recommends and encourage all riders being transported in three-wheel vehicles to transfer to a seat where seatbelts can be safely used and passenger safety can be assured.
- Respirator, portable oxygen and/or other life support equipment
- Must not be in violation of laws/rules to transport hazardous materials
- Must be small enough to fit in vehicles and be fully secured.
Only service animals are allowed, such as guide dogs.